Frequently Asked Questions
SHIPPING
What Is The Of Shipping
We offer express shipping of our products via UPS with a flat rate cost of $45.
Do You Ship Internationally?
Yes! We ship our products internationally. Whereever you are located across the globe, you can order from our site.
How Long Will It Take To Get My Package?
Shipping duration of your product wil depend on your location. Orders within the United States and Canada will take a duration of 2 to 4 days to arrive. Within Europe and Africa they are expected to take a duration of about 3 to 5 days maximum. Our orders from New Zealand and Australia can take between 5 to 7 days at most.
PAYMENT
What Payment Methods Are Accepted?
From our shop at Order Cannabis Meds, we offer discreet modes of payment for your orders. We accept payments through; Bitcoins, CashApp, Money Gram, PayPal, Western Union and Zelle
Is Buying On-Line Safe?
Yes! One thing we can assure our clients is their safety when ordering online from our shop. We operate with total discreetness from our payment transactions to the packaging and shipping of our products.
Order & Returns
How do I place an Order?
To place an order with us; select the product(s) you want to order either from our homepage looking at various categories or going to our shop. Add the product to cart. Then checkout filling your billing details accurately and selecting your method of payment. Once your is placed it will be processed and our sales agent will contact you with our payment details to complete your payment.
NB: 1. You won't be able to checkout if your products in cart aren't upto $200.
2. If the payment of your order hasn't been confirmed it won't be shipped!
How Can I Cancel Or Change My Order?
If after placing your order you realise you wanted something else or you wanted to cancel your order totally, kindly contact our sales agent through our live chat and submit your complain and it will immediately be looked at.
Do I need an account to place an order?
No! You don't neccessarily need an account to order with us
How Do I Track My Order?
Once your payment has been confirmed after a few hours your package will be registered for shipping. Once it has been registered the delivery agency will email your tracking number, you can also get that from our sales agent through text or whatsapp. Once you have the number, you can simply click on the link that will sent to you and input your tracking number where you have to and it will give you the delivery status of your package.
How Can I Return a Product?
If you receive a package and realise it ain't what you ordered for or maybe the quality is below par you can lauch a refund provided its still in the same state it arrived to you and it hasn't been used. You can simply fill a contact form on our site, stating your reasons if possible with pictures of the product and your email be responded to as early as possible. Refunds take between 10 to 20 days with us to return to you. So please we'll need you to be patient.
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